Business users On demand it support- normally arranged within 24hrs
On Demand Remote Server Support
Monthly Rolling Contracts
Option 1- 4hrs remote administration Option 2- 2hrs remote administration 2hrs on site Option 3- 1hr remote administration 4hrs on site Option 4- 1hr remote administration 8hrs on site Emergency callout 1hr response time £100 includes 2hrs on site 2hr response time £80 includes 2hrs on site 4hr response time £60 includes 2hrs on site any time spent on site above the inclusive rate will be charged at the on demand rate
Home Users Drop and return service- Drop your pc or laptop off to us we return it normally within 48hrs.This is a fixed price service £20 (example virus removal windows reconfigured spy ware removal hard drive errors boot problems upgrades ETC) Home Visits- Visits normally scheduled within 24 hrs depending on workload
No Parts Will Be Fitted Without Permission From The Customer
